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Tax Area Import-v23

With version 23, you can easily change, or add tax information. The process is similar to Import/Export. Please follow the steps in the attached document, and as always, contact Support if you have any questions.

July 27, 2023


Adding a Custom Report to your Favorites List

This is one of those items you don’t have to do very often, so you forget how easy it is. Take a look at the attached document to remember, or to learn about it for the first time.

July 13, 2023


Current SME Charges Report

This report will list all current items setup for some SME charges. ******* where (rc_main:rc_sme_tax=”Y”) and (fa_main:fa_status one of “CU”,”DM”) list/domain=”fa_main”/nobanner/Title=”Items setup for SME tax” fa_main:fr_group/noduplicates fr_group:fr_group_desc fa_main:fa_key fa_main:fa_name fa_main:fa_type fa_main:fa_status fa_main:al_location fa_main:fa_serial_no rc_main:rc_sme_tax/duplicates

July 11, 2023


Refunding sales tax

This document will walk you through how to refund sales tax through version 23.


Adding Free Text Notes to Fixed Assets on Tickets

Did you know you have the ability to attach a free text note to individual rental items on a ticket? Take a look at the attached document for instructions.

June 30, 2023


Adding Memos to Document Center

If you currently have an email address contact option when you are sending out Invoices/Statements from the Document Center, but would also like to add a direct phone number, you can either modifiy your current Default Message, or add a 2nd options. Take a look at the attached document for instructions.

June 29, 2023


Pulling a Ticket out of Stranded

This Document will show you how to go into Alert V23 and find a stranded ticket as well as how to pull it out of the stranded status.

June 20, 2023


Email troubleshooting

This document will walk you through how to trouble shoot your email on Alert V23.


Exchanging Generic Items on Open Tickets

This document will walk you through the process of exchanging generic items on open tickets. It has a step by step guide.


How to Un-Recieve an Asset PO

This Document will walk you through how to un-Recieve a PO asset in Alert.


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