Our knowledge-base contains content and resources to help you make the most out of your software. You need to be logged in to view this content.
Not registered, yet? Register for access.
Knowledge base
Page 57 of 86
Transfer Tickets – Video
The videos below will show you how to use transfer tickets in Alert for planned transfers of equipment and sales from one store to another. The part 1 video will show you how to transfer rental and sales items to another Alert location. Part 2 will show you how to return these items and how you can […]
May 21, 2020
Clear a Customer on a Ticket or Work Order
Below is a video to walk you through changing the customer on an existing ticket or work order. The pdf below contains a printable version of the steps from this video.
How Alert Assigns Tax Area to a Ticket
The video (below) will show you how Alert chooses what tax area to use on a ticket. The PDF (below) contains a printable list.
Change Tax Rate in Alert
The video below will show how to change the tax rates in Alert. The pdf below contains the printable steps to go along with the video.
Setup and Use of Tax Entities for Canadian Taxes.
The video below walks through the set up and use of Alert tax entities for Canadian GST and PST taxes. The pdf below contains printable steps to go along with the video.
Un-apply (Unallocate) a Payment
Below is a video to walk you through un-applying (unallocating) a payment in a customer’s account. The pdf below contains a printable version of the steps from this video.
Merge Two Customer Accounts in Alert
The video below will demonstrate how to merge two customer accounts in Alert. The PDF below contains printable steps to go along with the Video.
How to Load Reports from Report Share
The video below will demonstrate how to load reports from the Alert Report Share on this website so that they can be used in Alert. The document below contains printable steps for the video.
Page 57 of 86