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Knowledge base
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Taking Received on Account Payments at the Counter
The video below will walk you through taking ROA payments at the counter.
May 21, 2020
Change Payment Type on Ticket
The ‘Alert Shorts!’ video below will walk you through changing the payment type on an open or closed ticket.
Mark an Item for Pickup (Call the Item Off Rent)
The ‘Alert Shorts!’ video below will walk you through setting an item on a ticket to pickup status which will stop rent on the item with out showing it as ‘in’.
Delete a Counter Payment on an Open Ticket
This ‘Alert Shorts!’ video will walk you through how to delete a payment on an open Ticket at the counter.
Add Notes/Change PO/Job# on Closed Ticket or WO
The ‘Alert Shorts!’ video below will show you how to add notes or change the Job/PO # on a closed ticket or work order.
How to Check Items Back Out on Tickets
The ‘Alert Shorts!’ video below will walk you through putting an item back out on rent as though it were not checked in.
Using Common Names in Alert
The ‘Alert Shorts!’ The video below will show you how to use common names to help your clerks search for items at the counter more easily.
Using Keyword Search in Alert
Speed up searching for items at the counter using keyword search. The ‘Alert Shorts!’ video below will show you how.
How to Check In Items on a Ticket
This ‘Alert Shorts!’ video will walk you through checking in items on open contracts.
Change the Manufacturers Catalog Number on a Sales item
This ‘Alert Shorts!’ video below will show you how to change the manufacturers catalog number on a sales item.
Page 59 of 86