We understand that your business may have weathered a really tough 2020. Alert is pleased to offer flexible payment terms, including 0% interest for 24 months for credit qualified. We should all be focused on making 2021 healthier, which includes your bottom line.

Powering thousands of users across the United States and Canada.

Weekly Help Desk Notes 06-12-19

 Welcome to your weekly Help Desk Notes and Support Survey!


Look What Alert Can Do!

Welcome to Alert’s weekly feature where we discuss things Alert does that you may not know about! Let’s PAWS and learn!

Attention Multi-Store Operations!

Ever start writing a ticket in one location and need to change it to another?
We developed an add-on to Alert cleverly monikered Ticket Location Change!
Now when you need to change the location on a ticket, there’s a new feature available to you!

This feature requires the proper security level to make a change and requires a free upgrade to v.19.

Let us know at sales@alertms.comif you’re interested in purchasing this feature and we’ll send you a bid.


Version 19 News!

This Week’s Featured Enhancement

Enhanced Delivery Pickup Board

We’ve enhanced the Delivery Pickup Board and given you access to it right in the
Dispatcher Dashboard! Simply navigate to the Action Menu in the Dispatcher Dashboard
and you’ll be taken to the new Delivery PickupBoard.

The Display defaults to Delivery/Pickup only but Will Calls can be added with a single click.
A scroll bar helps navigate dates vertically.

Finally, with a simple change in Codes/Setup, dollar totals can be suppressed.

Call the Help Desk or email us at support@alertms.com to schedule your upgrade!

Want to see what’s included? Click HERE for the v.19 Features list.


June Support Survey

As always, the weekly Help Desk Survey is here! We thank you for taking the time to tell us how we’re doing.
We love the feedback – positive or negative

Click HERE to take the survey!

This week’s model of our new #DogsOfAlert bandana is Pepper!
She and Duke keep Kara company at her home office.
If you’d like a bandana, let us know at support@alertms.com and we’ll get one right out to you!


 IAUA Registration is almost here!

Watch this space!

The dates for the conference are Sunday, November 10th – Tuesday, November 12th. Mark your calendars!
Please find a link HERE to reserve your room at the Great Wolf Lodge in Colorado Springs.
Be sure to use code 1911ALER_001 to get our rate of
$149/night, which includes the resort charge. Our block sells out quickly so act now!



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Sharing your rental rates will actually increase your sales.

Find out exactly why Alert’s rates are public on our website and how transparent pricing for your own customers can lead to more sales with our free download