Powering thousands of users across the United States and Canada.

Welcome to your weekly Help Desk Notes and Support Survey!


Look What Alert Can Do!

Welcome to Alert’s weekly feature where we discuss things Alert does that you may not know about! Let’s PAWS and learn!

Attention Accountants! Tips just for YOU!

Want an easier way to reconcile to the bank?
Have  you looked at the Credit Cards run by PAYware Report in Alert?
This report is a game-changer to figure out exactly what Alert shows as run
through your credit card processor (either PAYware or Approval Code.)
This report is found in the Ticket screen -> Financial-> Financial Reports.

Automated General Ledger Interface Export

This feature has been in Alert for at least a decade, and we’re always surprised
when we hear from some of you that you’re not using it! Did you know that Alert “talks”
to most popular accounting programs? And that Alert can send your daily general
ledger entries to your accounting software?
Yes, for you “Control Enthusiasts” out there, you review everything before you
send it to make sure everything looks exactly the way you want it to look.
If you’re not doing this, give us a call and we can help you get it set up!
Then, with a few clicks your daily entries are done
and you can move on with your day.


Version 19 News!

This Week’s Featured Enhancement

Changes to Dispatcher Dashboard

Trucks can now be assigned to a store location in Codes & Setup.

Manage Staff for Dispatcher Dashboard

Make routing delivery staff easier than ever with our rental business software!
Staff can be activated, inactivated, assigned to a location, assigned as a vehicle driver,
and can be partnered into teams. All from Codes & Setup!

Call the Help Desk or email us at support@alertms.com to schedule your upgrade!

Want to see what’s included? Click HERE for the v.19 Features list.


June Support Survey

Have something on your Amazon wishlist?
Let us help you get it by completing the June Support Survey!
Everyone who completes the survey is eligible to win a $50 Amazon gift card!

Click HERE to take the survey!


 IAUA Registration is almost here!

Watch this space!

The dates for the conference are Sunday, November 10th – Tuesday, November 12th. Mark your calendars!
Please find a link HERE to reserve your room at the Great Wolf Lodge in Colorado Springs.
Be sure to use code 1911ALER_001 to get our rate of
$149/night, which includes the resort charge. Our block sells out quickly so act now!


Upcoming Holiday Closures

Alert offices will be closed BOTH July 4th and July 5th in observance of Independence Day
Please hold all non-urgent calls until Monday, July 8th.
Our After-Hours service will be manned, but please bear in mind that it
is for counter-down emergencies only. Thank you for helping
us show our employees our appreciation for their dedication
and hard work! And Happy Birthday, America!


Support request

5 reasons why:

Sharing your rental rates will actually increase your sales.

Find out exactly why Alert’s rates are public on our website and how transparent pricing for your own customers can lead to more sales with our free download