Powering thousands of users across the United States and Canada.

Welcome to your weekly Help Desk Notes and Support Survey!


Look What Alert Can Do!

Welcome to Alert’s weekly feature where we discuss things Alert
does that you may not know about!
Let’s PAWS and learn!

Auto Tax Credit

How many times have you charged tax to a customer, and need it to be taken off the ticket?
Then you’d have to go through the process of crediting the ticket, copying it,
and re-doing it. Did you know that we created a utility to make that process happen with
the click of a button? In the closed ticket, simply go to the Action menu and click
on Create  Tax Credit. A new ticket will be generated with the sales tax taken off!
All your GLs will properly balance and your audit trail will be perfect.


Version 19 News!

This Week’s Featured Enhancements

Subrental Enhancements

The Subrental module of our rental industry software got a few new enhancements! Let’s look:

We added a print button to the Subrental overbooking screen.

Next, we now show user-entered descriptions of bulk generic rental items.

Transfer Tickets can now be displayed in the Document Center.
The setting is located in Codes & Setup -> Store Parameters -> Multi Store Transfer.

Call the Help Desk or email us at support@alertms.com to schedule your free upgrade!

Want to see what’s included? Click HERE for the v.19 Features list.


August Support Survey

 Let us know how we’re doing! We read every comment
that you leave, good and bad!

Click HERE to take the survey and be entered into a drawing to win a prize.

Meet Freida’s new little brother, Pirate!
Pirate  is joining Jeff’s Alert pack! Let us know at support@alertms.com if you’d like a bandana for your friend!


Capterra Review $20 Gift Card

Want to earn a $20 gift card and help Alert at the same time?
Software review company, Capterra, is offering Alert clients a $20 gift card
for writing a review! Your  reviews help us  in multiple ways – Capterra is one
of the first sites that comes up in a search engine when people search
for rental software. When potential clients click on the link, we
want our name to be at the top! Your reviews will help and we appreciate it.
This is a completely legitimate, no-strings-attached, prize! Go for it!


Alert User Group Registration!

Register HERE and visit our Website for more information.

Join fellow Alert users for our 34th annual User Conference!

The dates are Sunday, November 10th – Tuesday, November 12th.
Mark your calendars!

Find a link HERE to reserve your room at the Great Wolf Lodge in Colorado Springs.
Be sure to use code 1911ALER_001 to get our rate of $149/night,
which includes the resort charge. Our block sells out quickly so act now!

This week’s featured item is the
Alert v.20 New Features Show.
This is one of our most popular presentations of the event and
Alert users hang on every word! We usually have spontaneous
outbursts of applause, an occasional bow by an Alert programmer,
and furious note-taking. (Don’t worry, conference attendees get to go
home with the slideshow for future reference!) Watch this spot for a note about
a featured class or event each week leading up to the conference!


Labor Day

Alert will be closed on Monday, September 2nd in observance of Labor Day.
Perhaps our employees will hike out to the Maroon Bells,
like our own  Abe Clinger  did last week. Look at his gorgeous photo!


Support request

5 reasons why:

Sharing your rental rates will actually increase your sales.

Find out exactly why Alert’s rates are public on our website and how transparent pricing for your own customers can lead to more sales with our free download