Knowledge base

Follow along with Chris as he demonstrates the Next Step Navigator wizard to assist you with common counter questions.

March 13, 2023

Watch Chris show you how easy it is to sell a rental item on a counter contract. Learn a new Alert skill in less than three minutes!

March 10, 2023

Please join Nikki, an amazing former Support Department staff member, who created three exceptional Report Writer training videos. Each video has homework to help you learn this new skill. RW_webinar_2016_day3..> (alertrental.com)

March 9, 2023

As promised. Learn by doing. Homework_day_2.mp4 (alertrental.com)   Microsoft Word – Homework Day 2.doc (alertrental.com)    

Please join Nikki, an amazing former Support Department staff member, who created three exceptional Report Writer training videos. Each video has homework to help you learn this new skill. RW_webinar_2016_day2..> (alertrental.com)

As promised. Learn by doing. Homework_day_1.mp4 (alertrental.com) Homework_Day_2.pdf (alertrental.com)

Please join Nikki, an amazing former Support Department staff member, who created three exceptional Report Writer training videos. Each video has homework to help you learn this new skill.  Report Writer Training – Day 1

Please join Chris for a quick video on setting up a sales item to use a barcode. https://vimeo.com/802887005/7b993db602

February 27, 2023

By popular demand, v23 brings you a Document Center update with a new Closed Invoices tab. When you send out the statements, you also have the ability to choose to include/exclude copies of your Cycle Bills that may have previously been sent to your Customers.

February 20, 2023

We have a new set up tab in Codes & Setup for Counter Status. Would it be helpful to have a flag at the top of your ticket screen to show the current status of your ticket? Some options could be: Ready to Pack, Pack, Load, Deliver, Pickup. You get the idea, you create the […]