Knowledge base
Description The General Ledger Interface Report and/or Electronic Transfer file include External Work Orders (those for customers) but do not include Internal Work Orders (those for the repair of your own equipment). Solution See the attached Word document for a detailed discussion of the subject. See attached file
May 21, 2020
Description Where does VSI-Fax get the return address when it sends an e-mail? Solution The “From” address is taken from the Easypro System Users file when faxing from the counter.To update these go to: Codes & Setup Menu System Wide Codes EasyPro System Users The second line of each entry shows the users e-mail address.
Description Various tips tricks and ideas to make your VCQ report writing more effective Solution See attached file
Description How to use the driver’s license ID Scanner. Solution See attached file
Description How to use the DEFINE function in VCQ to prompt for user-input create variables and other useful tools Solution See attached file
Description If you are using both the Preventive Maintenance and Work Order modules in ALERT you can use Work Orders to update when each level of Preventive Maintenance is done. Solution To do this: Write up the Work Order for your Internal Repair customer After selecting the fixed asset to be maintained use the F2Lvl […]
Description If your ID Scanner fails to work correctly try the following steps to track down the problem. Solution See attached file
Use of packaged items (or parts box) has to be turned on in the Application Configuration page of the System Codes in Codes & Setup. In Sales File Maintenance the package item field is for informational purposes only. If you put a number larger than 1 in the # of units field then you can choose […]
When doing physical inventory it is important to know if items on open work orders or contracts are to be included in the number counted as ‘in stock’. Sales items on open contracts and parts listed as “Used” on open workorders or treated as having been removed from stock and therefore should not be included in an inventory count. Parts on […]
VSIFax Result Definitions in order of frequency NORMAL – Your fax has successfully completed. QUEUED – Your fax is queued by VSIFax and is waiting in line to be sent. SNDING – Your fax is in the process of being sent (phase 2). SUBMIT – Your fax is in the process of being sent […]
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