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Title Does the scanner go to sleep after a set amount of time? It seems that if we don Summary Question : Does the scanner go to sleep after a set amount of time? It seems that if we don’t use the scanner for a couple of hours it will not function. We have turned […]
May 21, 2020
If it takes a long time to print contracts: put the server IP address in the server’s HOSTS file If it takes a long time to login to Alert: make sure the DNS is configured for Reverse DNS Lookup OR put the client PC’s IP address in the server’s HOSTS file.
The newest version of Sun Java does not yet work with Alert EasyPro. We will make an announcement when you should upgrade your Java software. In the mean time you can stop those annoying pop-up reminders that an update is available for your Java. To stop them you must do […]
Description Occasionally a “Changed Ticket Report” will print on our printer directly after the order that was changed – why? Solution These reports are being triggered by tickets being changed during the “Pull” period a feature of the Party Affinity Module. The “Pull” period is a number of days before the scheduled Out Date on […]
Description Occasionally a “Changed Ticket Report” will print on our printer directly after the order that was changed – why? Solution These reports are being triggered by tickets being changed during the “Pull” period a feature of the Party Affinity Module. The “Pull” period is a number of days before the scheduled Out Date on […]
If your workstation (usually on a laptop) is setup to go into “Sleep” or “Hibernate” mode after a period of time it can cause problems with Alert on that workstation. When your computer goes to Sleep or into Hibernate mode the connection to the server is shut down. The server will see this as a […]
The Alert TimeCard system doesn’t separate time into straight time over time double time etc. because the rules vary by company when each applies. For example in some companies any work over 8 hours/day is OT where others it’s only when it’s over 40 hour/week. Some people pay OT (or even DT) on weekends and […]
Normally when you login on your client workstation you have to provide a Username Password and then select an Application. You can automate these steps by doing the following: On your Windows desktop right-click on the Alert icon and select Properties On the Shortcut tab go into the field labeled Target and go to the […]
Description Tips and tricks to making more effective use of the MSDOS / Command Prompt. Solution See attached file
LOGINS are the username that you enter to start your connection to Alert USERS are the user ID that you enter to identifier yourself when you work in Alert. To remove logins from Alert that you no longer wish to have: · Log into Alert as administrator · Choose the Operator Menu application · Choose […]
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