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If after trying all of the usual things you can’t get reports to pop to the screen (e.g. Internet Explorer opens but just shows “Done” with a yellow triangle in the lower left hand corner of the screen try added the server to Trusted Sites in Internet Security and set the security level to “Low”. The reports should start coming up in the […]
May 21, 2020
The attached instructions may be used to load Alert onto a new or reloaded Windows server. However if the server name IP address workgroup or domain has changed you will need to make arrangements for an Alert Installer to get Alert running again. If you have a Unix or Linux server please contact the Help […]
Please see the attached document for instructions on reloading your Alert system. NOTE: Changes in server name operating system domain/workgroup or IP address will necessitate AMS doing part of this for you. Please make arrangements in advance for this assistance. NOTE: If you are using any of the following features of Alert there will be […]
To Add / Change / Delete logins into the Alert system follow the attached instructions. (Note: This applies only to new logins. To just add a new user who will be using a workstation logged into Alert with an existing login add them in the Codes & Setup menu under Store <-> Terminal Association)
Description Setting up system to create 9999 records for generic fixed assets functionality Solution If the customer wants to be able to use generic fixed assets at the counter when renting an individual items the following must be done: 1. In the rental class maintenance screen the Generic Ref No field needs to be set […]
Description Exclusing items from depreciation Solution Leaving the depreciation type blank on the purchase record will exclude and item from being processed by the monthly depreciation program. Only items with code type S – straight Line and T for type 11/macrs will be evaluated during the depreciation process.
Description How to change the printer End of Day reports automaticly go to in ALERT rev 4.2+ Solution See attached file
Alert itself does not use .NET framwork at all However GlobalTracs by Qualcomm does use .NET 2.0 framework. Therefore it is important to have this running and updated if you anticipate using the GLobalTracs interface at some point.http://64.245.154.179/Staff/StaffInsertArticle1.aspx
Description I am trying to set up a VPN connection between home and work. I have the connection in place and can log onto Cyberscreen but I cannot log onto Cyberquery or run a custom report that requires C-Term. Can you tell me what ports I need to open on my firewall to allow this […]
Description How to change the printer End of Day reports automaticly go to in ALERT rev 4.2+ Solution See attached file
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