Knowledge base

Did you know you have the ability to attach a free text note to individual rental items on a ticket? Take a look at the attached document for instructions.

June 30, 2023

If you currently have an email address contact option when you are sending out Invoices/Statements from the Document Center, but would also like to add a direct phone number, you can either modifiy your current Default Message, or add a 2nd options. Take a look at the attached document for instructions.

June 29, 2023

This Document will show you how to go into Alert V23 and find a stranded ticket as well as how to pull it out of the stranded status.

June 20, 2023

This document will walk you through how to trouble shoot your email on Alert V23.

This document will walk you through the process of exchanging generic items on open tickets. It has a step by step guide.

This Document will walk you through how to un-Recieve a PO asset in Alert.

This document will cover how to go in and find a back office payment in Alert V23.

If you ever needed to delete a scheduled report, there is no need to call support. This one page document, which includes screen shots will walk you right through the process.

June 15, 2023

Have you ever wanted to just pull some Fixed Assets out of a Rental Class and put them in a new Rental Class? You are not alone. What seems like a great idea at the time, occasionally grows into a problem. For instance. You are a tool company and rent Genie Scissor Lifts. You started […]

May 19, 2023