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Have you ever accidently added sales tax to a ticket for a resale customer? Have no fear. In less than three minutes, you can see exactly how to remove the sales tax on a ticket. Click to watch: Vimeo link
August 9, 2024
Learn how to take a back office payment in Alert, with our short 5 1/2 minute video. Click on this link: Vimeo link
If you are trying to learn Cycle Billing, spend seven minutes to watch Lisa’s new video. Click to watch: https://vimeo.com/995484168/04c1eb20e3
Our Customer Success Manager Abe came up with this great list of tips. We hope you find them helpful.
July 10, 2024
It only takes a few short steps to change a generic fixed asset to an individual fixed asset. See the attached document for the process.
April 29, 2024
Thanks to Greg Burkholder of Black Swamp Equipment for this great process!
In recent days many of you may have started getting messages like “Can’t be downloaded securely” when you run reports in Alert. There is nothing wrong with your Alert system! These messages are being generated by a change in how Microsoft Edge downloads files like the reports generated on your Alert server. If you are using […]
April 26, 2024
Due to a recent update by Microsoft, Alert Reports are not generating to the screen. Good news, we have a fix. This information is also available on the Knowledge Base as a short video.
Due to a recent update by Microsoft, Alert Reports are not generating to the screen. Good news, we have a fix. Please follow along with Chris as he walks you through the steps to set or update the settings to open Alert reports using the Chrome Browser. This information is also available on the Knowledge […]
If you are interested in a telematics system for your rental assets, Alert works with the following providers: TopCon DPL Track Unit ZTR The attached document contains system set-up instructions for this add-on feature.
February 29, 2024
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