Description

Sometimes I want to just print what is on the screen. How do I do that?

Solution

Bring up the desired screen image. Hold down the Alt key and press the
PrtSC (or PrintScreen) key Open Miscrosoft Word or Wordpad Paste the
image into Word/Wordpad by clicking on Edit and then Paste or by
holding down the Ctrl key and pressing v You can now print this screen
image to any printer that is available to your PC workstation.

Have you ever wanted to send your Customers a hyperlink to a web address? You can now add a hyperlink in a Memo.

Now that you have the new home page layout, we have created a document to help you change/personalize those icons.

To get a count of the number of files in a directory:

Get into that directory
Type in ls -l | wc -l

Note: this will include sub-directories in the count but NOT the file counts in those subfolders

Normally when you login on your client workstation you have to provide a Username Password and then select an Application.  You can automate these steps by doing the following:

On your Windows desktop right-click on the Alert icon and select Properties
On the Shortcut tab go into the field labeled Target and go to the end of the current entry.
Add the following to the end of the line:  /username:name /password:passwd /application:aep /host:server_name  

(Note: there needs to be a space before each  /  ) 

    where :

name  is the username you want to log in with
passwd  is the password for that username
aep  is the name of the Application you are starting (typically aep – check with Client Care if you don’t know)
server_name  is the name of your Alert server

If you omit the Application and Host entries the system will skip the Username/Password screen and take you directly to the Application list (e.g. Alert Demo)
If you omit the Username and Password entries the system will prompt for these and then take you directly to your selected application

The newest version of Sun Java does not yet work with Alert EasyPro.

We will make an announcement when you should upgrade your Java software.

In the mean time you can stop those annoying pop-up reminders that an update is available for your Java.

To stop them you must do the following on all affected computers:

On the desktop select the Start button

Select Control Panel

Select Java

Click on the Update tab

Uncheck Check for Updates Automatically

Select Apply followed by OK

If you are new to the Knowledgebase, or just having a hard time finding what you are looking for.. this document should help. Things will continue to change as we make further changes to this site. We thank you for your patience and are happy to assist you in finding your way.

Description

Windows is trying to open files automatically
but then fails often saying it’s the Wrong File Type or an
Unrecognized File Type

Solution

Windows automatically opens files with a
program that is selected based on the file name extension. For example
files that end in .doc are opened with Word or some other word
processer. To change which program is used for a given file name
extension: Double click on My Computer Click on the View Option Click on
Folder Options Click on File Types. Find the current entry that you
want to change. Click on Edit to update the entry and click on OK to
save. If you aren’t sure what program you want Windows to use
highlight the entry for that file type and click on Remove. The next
time you try to open a file with that name extension Windows will ask
you what program you want to use.

Description

Tips and tricks to making more effective use of the MSDOS / Command Prompt.

Solution

See attached file

If you are having trouble sending out you Alert email through Gmail, we have a fix. Please see attached document.