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Priority support customers are invited to attend monthly webinars. To find out when the next priority support webinar is scheduled please contact the helpdesk at
May 21, 2020
Priority support customers are invited to attend monthly webinars. To find out when the next priority support webinar is scheduled please contact the helpdesk at RW Training Guide RW Quick Reference Day 1 – Webinar Recording ftp://ftp.alertms.com/Webinars/RW_webinar_day1.ppt Day 1 – Homework Assignment ftp://ftp.alertms.com/Webinars/Homework_Day_1.pdf Day 1 – Homework assignment solutions video ftp://ftp.alertms.com/Webinars/Homework_day_1.mp4 Day 2 – Homework […]
Priority support customers are invited to attend monthly webinars. To find out when the next priority support webinar is scheduled please contact the helpdesk at Day 1: Power Point : ——– User Security in Alert EasyPro – June 8 2016 Video: User_Security ——– Stranded Tickets – July 20 2016 Video: Stranded_tickets ——– improved Payment Managements in Alert […]
The Alert video below will cover adding and using rental kits and using nested kits. (Please click on the link below.) ftp://ftp.alertms.com/Webinars/Kits.mp4
The document center is new in Version 18 of Alert. This new document center is a centralized location to do all your printing faxing and emailing from one place. The new document center screen replaces five previous functions in Alert: Sending statements (with or without invoices) Nightly batch faxing/printing of AR open invoices […]
Descriptions of Modules, links below. Parts and Sales This manual describes how to set up and use your Parts and Sales module. This module is a collection of features designed to meet the needs of ALERT EasyPro users who sell large quantities of parts and/or sales items sell serialized sales items or who want […]
Question: I log into Alert and select any option from the main menu and the Alert session just disappears. What’s happening? Answer: You have probably down loaded an updated version of Sun Java. Releases 1.6.011 through 1.6.013 of Sun Java are incompatible with Alert. To uninstall it start by rebooting your workstation. When it is […]
Cyberscience has released a new CQCS v7.22-9e client that will run successfully with the current version of Java running on the workstation as long as an older version is also loaded on the computer. This revised client software can run with any version of Java active on the PC as long as there is also a version […]
Description This checklist is designed to help you keep your computer equipment safe during severe weather conditions (floods tornados hurricane etc.). It’s important to ensure that if anything does happen to your system you will be able to retrieve your data once the emergency is past. Before shutting down print Open Contracts and Open Reservations reports to […]
PROBLEM: When you try to use the Printer icon in Internet Explorer to print the report nothing prints. SOLUTION: Have reports display in the Cyberscience Report Viewer. Step 1 – Turn Off Active X Control At a command prompt (run as Administrator on Windows7 computers) cd into c:\Program Files\cqcs\7.22-9E_client (or whatever your current […]
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