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Description You can attach a picture pdf image or other file to a rental item and then display that file while in the contract writing process.
May 21, 2020
IAUA 2011 Voting Winners (To be included in revision 15) Change the cycle billing process to allow selections of customer type to include i.e. A3 AC. Include BG accounts when Cash customers are selected as part of the cycle billing process. H Add the ability to display the list of zip codes by using the […]
This video will show you how to Apply a payment to a back office account. Adding a payment to a customer account
This video will show you how to write a ticket in Alert. Ticket Writing
This video will show you how to email from Alert Version 17- Emailing in version 17 or lower
This video will show you how to Email from Alert version 18+ Emailing within Alert version 18 +
The video and pdf below will walk you through splitting a ticket.
Below are a series of videos and documents which cover all aspects of Cycle Billing. *If you are currently using Renewal Billing and would like to switch to Cycle Billing please contact the Help Desk for help in switching over. 1. The video Cycle Billing Setup (below) will walk you through setting up your system […]
The below video will walk though how to back post a contract in Alert. The PDF below contains printable steps to go along with this video.
The Alert how-to video and pdf below will cover how to credit back tax on a closed ticket if you discover that the tax area or amount were incorrect or if it should have been a non-taxed ticket.
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