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Knowledge Base Categories
- Accounting (36)
- Accounts Payable (1)
- Accounts Receivable (28)
- QuickBooks (1)
- Renewal Billing (2)
- Advanced Features (49)
- Backups (11)
- Basic Training Documents (4)
- Counter Operation (93)
- Customer (12)
- Errors (12)
- File Maintenance (16)
- Hardware (23)
- Printing (10)
- IAUA (3)
- Informative (31)
- Installation Issues (18)
- Internal Only (1)
- Main (6)
- Parameters / Codes (2)
- Preventative Maintenance (2)
- Pricing / Rate Calculation (3)
- Purchase Order (1)
- Report Writer (3)
- ReportShare (269)
- Advanced Module Reports (11)
- ARA Cost of Doing Business (4)
- Codes Setup Reports (45)
- Counter Reports (74)
- Customer Reports (59)
- Fixed Asset Reports (28)
- Rental Class Reports (21)
- Revenue Reports (3)
- Sales Item Reports (23)
- Tax Reports (1)
- System Performance (2)
- Time Card (1)
- Tips & Tricks (13)
- Troubleshooting Hardware (2)
- Troubleshooting Software (3)
- Upgrades – Software (16)
- User Manuals (20)
- Counter Manual (7)
- Customer Manual (1)
- Rental Class (2)
- Sales Items (2)
- Videos – How To (112)
- Accounting Videos and Shorts (5)
- Counter Shorts (17)
- Counter Videos (19)
- Customer Shorts (4)
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- Document Center (1)
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- Miscellaneous (10)
- Miscellaneous Shorts (6)
- Module Shorts (3)
- Modules (14)
- New Counter Staff Training (1)
- Rental Items (2)
- Reports (7)
- Sales (2)
- Sales Item Shorts (2)
- Taxes (6)
- Webinar Recordings (3)
- Warranty (1)
- Work Order (3)
Knowledge Base Articles
This manual explains how to set up and use delivery-related features.
For Dispatcher Dashboard (Alert 14 through Alert 16) see:
Built in Manuals
Alert EasyPro Manuals – Advanced Modules
Cash Register
This manual is a guide to your cash register module. It will teach you how to track multiple cash register drawers and ensure accurate drawer balancing by providing system-generated drawer counts to compare with physical drawer counts.
Report Writer
This manual is a guide to using the Windows version of Report Writer. It includes step by step instructions for writing a report and walks you through different options that are available.
Work Order
This manual provides comprehensive instructions on setting up and using the Work Order module including setting up work types and forms and adding work types parts labor free text notes and warranty information to a work order. Complete information is also included on 11 work order reports.
Purchase Order
This manual explains how to set up and use the Purchase Order module.
Depreciation
This manual outlines how to set up the Depreciation Module add depreciation information to your Fixed Asset files and run monthly depreciation calculations.
Advanced Delivery
This manual explains how to set up and use delivery-related features.
Parts and Sales
This manual describes how to set up and use your Parts and Sales module. This module is a collection of features designed to meet the needs of ALERT EasyPro users who sell large quantities of parts and/or sales items sell serialized sales items or who want more flexible pricing methods for selling sales merchandise to their customers.
Job Costing
This manual explains how to setup and use the Job Costing Module.
Sub Rental
This manual describes how to set up and use the Sub-Rental module. Descriptions and samples of Sub-Rental reports are also included.
Time Card
This manual describes how to set up and use your Time Card module including setup of system wide codes and time card parameters.
Report Writer
This manual is a guide to using the Windows version of Report Writer. It includes step by step instructions for writing a report and walks you through different options that are available.
Preventive Maintenance
This manual describes how to set up and use the Preventive Maintenance module including setup of PM codes and forms mechanic designations and setting up and using the tickler system. Use of Maintenance Due Notices and the Maintenance Due Report are also explained.
Work Order
This manual provides comprehensive instructions on setting up and using the Work Order module including setting up work types and forms and adding work types parts labor free text notes and warranty information to a work order. Complete information is also included on 11 work order reports.
Purchase Order
This manual explains how to set up and use the Purchase Order module.
Commission System
This manual explains how to set up and use the Commission System Module.
Advanced Delivery
This manual explains how to set up and use delivery-related features.
This manual is a guide to your cash register module. It will teach you how to track multiple cash register drawers and ensure accurate drawer balancing by providing system-generated drawer counts to compare with physical drawer counts.
Counter Manual
This manual documents the entire counter system from writing contracts and reservations to handling overbooking split contracts and partial returns. Payment options and the use of availability usage and time functions are also covered. All counter reports are also explained and sample reports are provided.
Quickstart
This guide provides a starting point to help you understand how to perform the most common day-to-day activities at your rental counter. It’s also a great help in teaching new counter staff your Alert system. It can also be used as a quick reference tool at the counter.
Customer
This manual covers the entire customer system including customer file maintenance payment processing debit and credit memos finance charges renewal billing statements and agings. All customer reports are also documented and sample reports are provided.
This manual outlines how to set up the Depreciation Module add depreciation information to your Fixed Asset files and run monthly depreciation calculations.
Counter Manual
This manual documents the entire counter system from writing
contracts and reservations to handling overbooking split contracts
and partial returns. Payment options and the use of availability
usage and time functions are also covered. All counter reports are
also explained and sample reports are provided.
Customer
This manual covers the entire customer system including customer
file maintenance payment processing debit and credit memos finance
charges renewal billing statements and agings. All customer reports
are also documented and sample reports are provided.
File Maintenance
This manual explains how to maintain your rental and sales database
files. Learn about database elements how to add rental and sales items
to your inventory rate increase procedures and how to transfer items
from one store to another. Complete details and samples are provided
for all rental and sales reports.
Quickstart
This guide provides a starting point to help you understand how to
perform the most common day-to-day activities at your rental counter.
It’s also a great help in teaching new counter staff your ALERT system.
It can also be used as a quick reference tool at the counter.
Setup
This manual will step you through the tasks you need to accomplish
to get ALERT EasyPro up and running at your rental operation. Then
after your system is set up use this manual for reference when you
need to adjust codes and parameters. The manual covers system wide
codes rental sale customer GL account and timecard codes default
sets and credit warning setup print and screen note setup and store
parameters. Adding rental items sales items and customers are also
covered.
File Maintenance
This manual explains how to maintain your rental and sales database files. Learn about database elements how to add rental and sales items to your inventory rate increase procedures and how to transfer items from one store to another. Complete details and samples are provided for all rental and sales reports.
Integrated Fax and E-mail (VSIFAX)
This manual explains how to send .bids reservations contracts and statements by fax or e-mail. Detailed instructions include how to indivually fax tickets and statements as well as how to transmit patches of reservations contract and statements.
v11.0
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This document will show you how you can add an attachment to a customer’s profile that shows their insurance certificate information.
August 8, 2022
The Delivery/Pickup Board on the Dispatch Dashboard can be color coded as a visual cue to your Counter staff. You can assign different colors based on the day’s schedule. It is also possible to set red and yellow days to require Manager approval before creating an additional delivery on blocked days.
July 11, 2022
Alert provides an easy way to change up your Homescreen tiles. The attached document will walk you through the process for v22.
July 7, 2022
–For Colorado Retail Delivery Fee –Report based on date range provided by user –Delivery date = Contract Out Date –ONlY CONTRACTS will be included in report –Monthly tax total shown at end of report –*************************************************** define string fom = str(month(todaysdate)) + “.01.” + str(year(todaysdate)) string eom = str(dateadd(date(fom),1)-1,”mm.dd.yyyy”) string date1 = parameter/prompt=”Enter Start Date” default […]
July 5, 2022
If you are having trouble sending out you Alert email through Gmail, we have a fix. Please see attached document.
June 9, 2022
Alert requires returned sales items to be processed on a brand new ticket. They cannot be refunded from the original ticket. Good News, the process is easy and is outlined for you in the attached document.
May 26, 2022
If you are new to Alert, or just new to the Document Center, this document will make sending out Statements a breeze.
May 16, 2022
If you have any customers with special payment requirements, specific equipment requests, or perhaps your Customer sends in employees to pick up rental items, but wants to verbally approve before any new contract is written. You just never know with Customers. Alert provides a convenient way to have these types of reminders pop up on […]
May 10, 2022
Do you have customers who want to regularly pay for Cycle Billings using a credit card on file? No problem. This document will help you set that up. It’s a great way to get your revenue faster!
You can back out a Sales to Rent transfer in three easy steps. Well, four steps. First you have to open the attached document.
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