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Knowledge base
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Adding Fixed Asset/Rental Item v20+
This document has been updated to reflect the changes in Alert versions 20+.
February 7, 2022
Deleting a Payment/Credit Memo from Account – Video
Today, Chris takes us through the steps to delete a payment or credit on a Customer’s Account.
February 3, 2022
$0 Credit Memo – Video
Watch as Chris demonstrates creating a $0 Credit Memo to apply an existing Credit on a Customer Account to an open invoice.
How to Un-Receive an Asset Purchase Order
If you have received an Asset to the wrong Fixed Asset Group through the Purchase Order system, the attached document will assist you in manually backing it out. There are instructions for both Bulk Assets and Individual Assets.
Sales Item Price Increase
Alert offers a quick and easy way to update your Sales Item Prices. The attached document will take you through it step by step.
Purchase Order Video – IAUA 2019
Enjoy our Purchase Order video from the 2019 IAUA. https://vimeo.com/667473437/89740ca2b4
January 18, 2022
Credit Card 4-Digit Verification Check
If you are looking for an option that stops most current credit card fraud, Alert offers a feature that requires the verification of the last four digits of a swiped or chip reader card. If the two entries don’t match, you will receive a screen notification.
Creating a Credit Ticket
The easiest way to do a refund, it to create a Credit Ticket.
January 14, 2022
Applying Invoices together with a $0 Credit Memo
One common use for this feature, is to apply a credit memo to either a debit memo, or closed invoice.
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