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Knowledge base
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Alert Knowledge Base – New Registration Link
If you have staff who need access to the New Knowledge Base, please click this link to be taken to the How-To-Video: https://vimeo.com/542710225/22345d10d8
April 28, 2021
Split Ticket for Missing/Broken Rental Items
Here is an easy way to track broken/missing items on a rental ticket. It provides a way to charge the customer and remove the items from Inventory, but also allows you to change the status back should missing items be returned.
Sales Tax Credit – Video
Charged Sales Tax on a ticket for a non-taxable Customer? This short video will show the process of giving a Sales Tax Credit.
April 22, 2021
Moving Payments Between Open Tickets
If you have a deposit on a cancelled ticket and need to transfer the funds to a new ticket, this document will step you through the process.
April 16, 2021
Alert Ticket Printserver Setup – UPDATED 2021
We’ve updated our easy to follow instructions on how to set up a Windows Print Server. This setup will work for v20 (Client 8.21-1a), as well as previous versions (Client 7.50-2g).
Operator Security Settings
Security settings are set in Alert for each employee. This document outlines the steps required to set up an Employee’s Security Level. It also outlines the different categories and the standard level of security required for each. The levels can be modified in Codes and Setup for your Company’s specific needs.
April 15, 2021
Quick Training Guide
If you are new to Alert, or have a new employee, this document is a great place to start. Some of the screen shots may look dated, but the information is great!
April 14, 2021
AUG2020 Welcome Video/New Features v20
We are kicking off the AUG 2020 Conference with a big welcome and update by Kara and Mary. Next we have the staff introduction, followed by Jeff presenting the exciting updates to be found in Alert version 20. Click the link below to begin. https://vimeo.com/479972670/32ed058fd1
March 22, 2021
Branding through Alert – AUG2020
Join Jasmine to learn how Alert can help you make the most of your Brand. Click the link below to begin. https://vimeo.com/479981214/e6360473cf
Competitive Pricing from Rouse Analytics – AUG2020
Let Alex from Rouse Analytics help you price competitively within your local market area. Click the link below to begin. https://vimeo.com/479983069/edec29081c
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