Our knowledge-base contains content and resources to help you make the most out of your software. You need to be logged in to view this content.
Not registered, yet? Register for access.
Knowledge base
Page 20 of 86
Tips for Party Tickets – Video AUG2020
Click the link and watch our Party Ticket tips from the AUG2020 Conference. https://vimeo.com/481417589/f47018e4db
March 19, 2021
Tips for Tool Ticket Writing – Video AUG2020
Get some great tips straight from our 2020 Users Conference. Click the link to watch. https://vimeo.com/481419022/b6cf6c5b27
Dashboards Overview – Video AUG2020
Click the link below to watch the Dashboards Overview video from the AUG2020 Conference. https://vimeo.com/481413845/ed883a6465
CO Tax Jurisdiction Update Video – v20
Please click on this link to access our updated video on the April 1st Colorado Jurisdiction Tax process. https://vimeo.com/525144116/af4e95d145
March 17, 2021
How to Load a Patch – Video v20
Have you been sent a patch and don’t know what to do with it? Do you have access to Codes & Setup? If so, click the link below, and in two minutes you will be able to do it yourself. That’s all there is to it.
Adding Reports – Video v20
Take a couple of minutes and let Chris show you where to find reports in v20.
March 12, 2021
Adding New Venues – Video v19
Chris created this video for one of our Clients, but it can be a learning tool for everyone. Take a look and learn how to add new venues for party delivery. This will be particularly important for any of our Clients who must pay taxes based on the delivery address.
Executive Dashboard.. Where did it go? v20 Video
Executive Dashboard in v20.. where did it go? Chris will spend the next three minutes and seven seconds clarifying the issue. Short answer: it was renamed & moved, but don’t let me spoil the surprise..
March 8, 2021
Email Directly from Ticket Screen Video, v20
Have you ever found yourself finishing up a ticket and wanted to email it immediately to your Customer? Stop. You don’t have to go to the Operator Dashboard.. You can email directly from the ticket. Take a couple of minutes, watch this video and you will save yourself some steps.
Customer Email Addresses Video v20
Why are there so many places for an email address in a Customer record? Which one does Alert use? Watch as Chris explains this email mystery. Different processes, pull different email addresses. Find out which you need, and which you can skip.
Page 20 of 86