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Credit Memo – How do I Delete One? v20 Video
Getting rid of a Credit Memo is easy. In the next three minutes, Chris will show you how.
March 8, 2021
Broadcast Message in v20 Video
Find out how to add an informative or inspirational message to your Alert Landing page.. You know? Put whatever you like. Watch as Chris illustrates how easy this is in this short video.
CO Tax Changes 2021-Video
For all of our Colorado Clients. Please take a moment to watch Mary’s video explaining how to set up and process tickets using the new Jurisdiction Tax tables.
March 5, 2021
Adding Hyperlinks in Memos – Video
Follow along as Chris shows you how you can add a hyperlink to a memo and send it out to your Customers.
Adding Hyperlinks to Memos in Alert
Have you ever wanted to send your Customers a hyperlink to a web address? You can now add a hyperlink in a Memo.
Dispatcher Dashboard – Video #3
Here’s Mary with the finale of the Dispatcher Dashboard videos. We hope they’ve been helpful.
February 24, 2021
Dispatcher Dashboard – Video #2
Mary continues her tour of the Dispatcher Dashboard in this 2nd video.
Changing IE to Chrome – Video
Watch as Chris shows you the steps to change your web browser from Internet Explorer, to Google Chrome.
February 5, 2021
Using Memos in Document Center
The Alert Version 18 Document Center added the ability to set up default memos for the body of the email, to be used when emailing customers. With a little setup these can be automatically personalized to use the correct customer’s information. This is similar to mail merge in MS Word. A letter can be set […]
January 27, 2021
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