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Preview the exciting changes in v20, it’s new from the inside out.
December 23, 2020
The Alert / Epicor Interface was designed for rental companies who have a large retail segment (or vice versa). This interface allows the user to have the best of both worlds: sophisticated rental software and a sophisticated point-of-sale and business system that best fits their needs. This interface uses the Epicor system as the primary […]
ReportShare is a forum that allows Alert users to share their custom reports that were written using CQ Report Writer. ReportShare is divided into sub-categories to make it easier for you to find relevant reports. Review the list at the left by expanding the ReportShare category. Submitting Custom Reports To submit reports you will need to […]
May 21, 2020
Description When you try to change the ID3 field on a ticket the system appears to accept the change but when you go back into the customer name information the ID3 field is back to the original data. Solution This is caused by the Job/PO on the ticket having a salesperson associated with it. The […]
To get a count of the number of files in a directory: Get into that directory Type in ls -l | wc -l Note: this will include sub-directories in the count but NOT the file counts in those subfolders
Description Sometimes I want to just print what is on the screen. How do I do that? Solution Bring up the desired screen image. Hold down the Alt key and press the PrtSC (or PrintScreen) key Open Miscrosoft Word or Wordpad Paste the image into Word/Wordpad by clicking on Edit and then Paste or by […]
Description Windows is trying to open files automatically but then fails often saying it’s the Wrong File Type or an Unrecognized File Type Solution Windows automatically opens files with a program that is selected based on the file name extension. For example files that end in .doc are opened with Word or some other word […]
How to Fix IDscan problems
On the Linux Console log in as root Enter the password (usually ims01 ) At the # enter lpstat -t Queued jobs will display at the end of the list. They are named printername-xxxxx where printername is the name of the printer and xxxxx is the print job number To Cancel a Single Print Job: Type […]
Version 18 will be released in 2017. See file below for the features list. One of the new additions to V18 is the Document Center which replaces 5 previously separate functions in Alert. You can watch this video to learn more about how it works or see below for documentation.
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