Found 852 Results
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Description Addendum to 4.10 feature list which contains new features that make up 4.20. Most features are party affinity related. Solution See attached file
May 21, 2020
Description How system uses overnite entry in proration table Solution EVEN IF THE SYSTEM IS SET TO USE FIXED RATES CALCULATION the number of hours the system uses when calculating the number of hours in an overnite rental is taken from proration table for a code of 0 which represents the overnite entry for the […]
Description Enabling the overbooking prompt on overbooked bulk Item overbooked! (V)iew usage (O)verbook (A)bort: Solution If the store parameter is set to utilize the USE date the system will trigger and additional warning of bulk when overbooking from the counter rental items screen. That prompt will give the user the ability to view the usage […]
AEP 10 Counter Features AEP 10 Customer Maintenance AEP 10 Advanced Alert Options
Please print the attached form and fax it to Alert. Fax information is included on the form. You can expect to receive an email from Alert with in 2 business days containing information on accessing the upgrade files and upgrade instructions.
Description rev 5.0 Features List Solution See attached file
Description Procedures for requesting Tech Support and Warranty Service for the Netfinity 5000 Server. Solution NETFINITY 5000 SERVER WARRANTY PROCEDURES (as of 02/14/02) How does the Customer initiate a warranty service repair call? Call 1-800-772-2227 and talk to a Customer Service Specialist. The customer must have their Server Model # and Serial # […]
The pdf below will walk through the steps to set up shop supplies for work orders.
There is no direct way to change your store location when going to write a Work Order (like you can with the F6 Store key in the Counter system). However if you go into Contract writing use the F6 Store key to change your store location and then switch to Work Orders with F8 WO […]
When you are in the F5 Item screen of a Work Order it is possible to change/modify the specific information about the equipment (e.g. make model serial number). Simply type the word MODIFY into the function box (or just type it in on this screen if you can’t see the function box). You will the be taken through […]
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