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The newest version of Sun Java does not yet work with Alert EasyPro. We will make an announcement when you should upgrade your Java software. In the mean time you can stop those annoying pop-up reminders that an update is available for your Java. To stop them you must do […]
May 21, 2020
Description Occasionally a “Changed Ticket Report” will print on our printer directly after the order that was changed – why? Solution These reports are being triggered by tickets being changed during the “Pull” period a feature of the Party Affinity Module. The “Pull” period is a number of days before the scheduled Out Date on […]
Description Occasionally a “Changed Ticket Report” will print on our printer directly after the order that was changed – why? Solution These reports are being triggered by tickets being changed during the “Pull” period a feature of the Party Affinity Module. The “Pull” period is a number of days before the scheduled Out Date on […]
If your workstation (usually on a laptop) is setup to go into “Sleep” or “Hibernate” mode after a period of time it can cause problems with Alert on that workstation. When your computer goes to Sleep or into Hibernate mode the connection to the server is shut down. The server will see this as a […]
The Alert TimeCard system doesn’t separate time into straight time over time double time etc. because the rules vary by company when each applies. For example in some companies any work over 8 hours/day is OT where others it’s only when it’s over 40 hour/week. Some people pay OT (or even DT) on weekends and […]
Normally when you login on your client workstation you have to provide a Username Password and then select an Application. You can automate these steps by doing the following: On your Windows desktop right-click on the Alert icon and select Properties On the Shortcut tab go into the field labeled Target and go to the […]
Description Tips and tricks to making more effective use of the MSDOS / Command Prompt. Solution See attached file
LOGINS are the username that you enter to start your connection to Alert USERS are the user ID that you enter to identifier yourself when you work in Alert. To remove logins from Alert that you no longer wish to have: · Log into Alert as administrator · Choose the Operator Menu application · Choose […]
Description Remote Desktop Administration is a feature built into Windows XP & 2003 (and is available for earlier versions of Windows) that allows a remote network user to login to a PC. Solution To set up and use this funtionality follow these steps: Go to Start Control Panel System and select the Remote tab. In […]
Description Quick Sales Item Screen and Serialized Items Solution The Quicksales counter screen was designed to capture sales of items like propane not to process serialized sales items. Even though the screen does not restrict the type of sales items accessible on that screen the program does not support much of the functionality available through the […]
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