Found 852 Results
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Description What happens when one location writes a ticket and another location checks in the equipment and takes payment? Solution In the scenario that store #100 writes a ticket and store #200 checks it in and takes final payment store #100 looks on the cash register payment report as though it took the payment at […]
May 21, 2020
Description Daily Transaction Report is placing Non-taxable dollars in the Taxable column. Even though customer tax status is exempt and contract did not charge tax. Solution This is due to the fact that when the contract was first written the tax field in the payment screen was “fixed” to zero rather than “set to non-tax” […]
Description This document describes how to create labels via a Word Mail Merge. Solution See attached file
Description Problem: The Java Application is really slow coming up. Solution Try the following (you may only need to do one or two of these steps): Have the IT person check the primary DNS setting to to look at the IP address of the server itself first. Give each workstation a static IP address. Add […]
Description Problem: The Java Application is really slow coming up. Solution Try the following (you may only need to do one or two of these steps): Have the IT person check the primary DNS setting to to look at the IP address of the server itself first. Give each workstation a static IP address. Add […]
Description Things that you can do with Alert to improve your aging and cash flow. Solution See attached file
Description Sometimes you may want to disable Internet access from counter workstations. However unless done correctly this can interfere with the station’s ability to run the ALERT client software. Solution One way to do this involves adjusting the Internet Connection settings in Internet Explorer. See attached instructions for how to do this. See attached file
Description How to Edit Canned Reports with Report Writer Solution See attached file
Description Internal Repairs are not reported on the GL Interface Report or Export Solution While all repairs are reported in the Work Order Daily Transactions Listing and Monthly Sales Journal reports only external repairs are reported in the GL Interface Report and Export. To obtain the amount to post to the GL for internal repairs: […]
Description A Document with 50 Ideas on what to do during your slow time of year to get ready for Spring and your busy time of year. Solution See attached file Getting_Ready_for_Spring.doc
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