Knowledge base

This video (below) will walk you through back posting tickets in V18 or higher.

May 21, 2020

The ‘Alert Shorts!’ video below will walk you through exchanging an individual rental item which needs to come in for repair and is out on rent on an active contract.

Alert can record payment types besides cash credit card and check by adding ‘other’ payment types.  The ‘Alert Shorts!’ video below will walk you through set up and use of ‘other’ payment types.

This ‘Alert Shorts!’ video below will show you how to sell a fixed asset at the counter.  It will also show how to sell missing and broken rental items from the counter.

This ‘Alert Shorts!’ video below will step you through setting a ticket to be non-taxable.

The video below will walk you through taking ROA payments at the counter.

The ‘Alert Shorts!’ video below will walk you through changing the payment type on an open or closed ticket.

The ‘Alert Shorts!’ video below will walk you through setting an item on a ticket to pickup status which will stop rent on the item with out showing it as ‘in’.

This ‘Alert Shorts!’ video will walk you through how to delete a payment on an open Ticket at the counter.

The ‘Alert Shorts!’ video below will show you how to add notes or change the Job/PO # on a closed ticket or work order.