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Knowledge Base Categories
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Knowledge Base Articles
Watch as Chris demonstrates creating a $0 Credit Memo to apply an existing Credit on a Customer Account to an open invoice.
Spend 26 minutes with Lisa going over some Alert Accounting Basics. Click on the link below.
Would you like your warehouse staff to have a real time look at delivery information, Customer pickup/loading information, or pre-delivery pull lists?
Bright sign might be your answer. Take a look at Eric’s video for a demonstration.
Our latest add-on module allows users to Change Store Location on Open Tickets. Watch the video to see how easy it is.
Click on the link for video. https://vimeo.com/585812147/968aba550c
Enjoy this discussion from our 2020 Users Conference about possible future updates to our Commission Module.
Click on the link to access video.
https://vimeo.com/481445246/ada6face49
Join Jason for a discussion of the Commission Module from our AUG2020 Conference.
Click the link to begin:
Click the link to watch as Jason outlines the new features for the Dispatch Dashboard found in v21.
Click the link to follow along, as Jason demonstrates how Excel Plugins can assist you with Alert Reporting.
New with v21, you can Merge Tickets! Take a look at this video for the details.
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If you are having trouble sending out you Alert email through Gmail, we have a fix. Please see attached document.
June 9, 2022
Alert requires returned sales items to be processed on a brand new ticket. They cannot be refunded from the original ticket. Good News, the process is easy and is outlined for you in the attached document.
May 26, 2022
If you are new to Alert, or just new to the Document Center, this document will make sending out Statements a breeze.
May 16, 2022
If you have any customers with special payment requirements, specific equipment requests, or perhaps your Customer sends in employees to pick up rental items, but wants to verbally approve before any new contract is written. You just never know with Customers. Alert provides a convenient way to have these types of reminders pop up on […]
May 10, 2022
Do you have customers who want to regularly pay for Cycle Billings using a credit card on file? No problem. This document will help you set that up. It’s a great way to get your revenue faster!
You can back out a Sales to Rent transfer in three easy steps. Well, four steps. First you have to open the attached document.
Occasionally, you may want, or need to change a listed rental item price on a ticket. This document shows you the simple steps to override the listed price.
We’ve all done it, and we’ve all occasionally hesitated over saving or abandoning that ticket. What is the correct answer? This document will answer that question and has an easy to use flow chart on the last page for quick reference.
This one’s an oldie but a goodie. This video is an 18 minute overview of Subrents. We think you’ll find it helpful. https://vimeo.com/704551780/91f7ea35bb
April 29, 2022
Alert provides an easy way to provide your customers a price break for rain days, when they are unable to use their rented equipment. You can decide which rental items will be available for rain day discounts and update all your Rental Items at once by activating the Rental Class flag using Import/Export.
April 26, 2022
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