Knowledge base

Truck Loading / Inventory Forecast report. It sums up all items needed per day, and you can specify Delivery, Will Call, or both combined. No customer or truck info, it’s just items on Reservations for the specified day(s). ************************************************************************************************* define std_date start_dt = parameter prompt “Enter Starting Date”; std_date end_dt = parameter prompt “Enter Ending […]

June 7, 2021

Take a few minutes and let Chris show you how easy it is to schedule reports. This is done in v20, but the process works for older versions of Alert too.

May 21, 2021

For Alert v20+ Users: Take a look at the attached document for up to date instructions to change your browser from Internet Explorer to Chrome, Edge, etc.

May 18, 2021

If you have staff who need access to the New Knowledge Base, please click this link to be taken to the How-To-Video: https://vimeo.com/542710225/22345d10d8

April 28, 2021

Here is an easy way to track broken/missing items on a rental ticket. It provides a way to charge the customer and remove the items from Inventory, but also allows you to change the status back should missing items be returned.

Charged Sales Tax on a ticket for a non-taxable Customer? This short video will show the process of giving a Sales Tax Credit.

April 22, 2021

If you have a deposit on a cancelled ticket and need to transfer the funds to a new ticket, this document will step you through the process.

April 16, 2021

We’ve updated our easy to follow instructions on how to set up a Windows Print Server. This setup will work for v20 (Client 8.21-1a), as well as previous versions (Client 7.50-2g).

Security settings are set in Alert for each employee. This document outlines the steps required to set up an Employee’s Security Level. It also outlines the different categories and the standard level of security required for each. The levels can be modified in Codes and Setup for your Company’s specific needs.

April 15, 2021

If you are new to Alert, or have a new employee, this document is a great place to start. Some of the screen shots may look dated, but the information is great!

April 14, 2021