Knowledge base

The pdf below will walk through the steps to set up shop supplies for work orders.

May 21, 2020

There is no direct way to change your store location when going to write a Work Order (like you can with the F6 Store key in the Counter system). However if you go into Contract writing use the F6 Store key to change your store location and then switch to Work Orders with F8 WO […]

When you are in the F5 Item screen of a Work Order it is possible to change/modify the specific information about the equipment (e.g. make model serial number).  Simply type the word MODIFY into the function box (or just type it in on this screen if you can’t see the function box).  You will the be taken through […]

  Counter Manual This manual documents the entire counter system from writing contracts and reservations to handling overbooking split contracts and partial returns. Payment options and the use of availability usage and time functions are also covered. All counter reports are also explained and sample reports are provided.               […]

  Built in Manuals Alert EasyPro Manuals – Advanced Modules     Cash Register This manual is a guide to your cash register module. It will teach you how to track multiple cash register drawers and ensure accurate drawer balancing by providing system-generated drawer counts to compare with physical drawer counts. Report Writer This manual […]

This manual explains how to set up and use delivery-related features.                   For Dispatcher Dashboard (Alert 14 through Alert 16) see:

  Customer This manual covers the entire customer system including customer file maintenance payment processing debit and credit memos finance charges renewal billing statements and agings. All customer reports are also documented and sample reports are provided.

Description Party Affinity Manual version 5.1 Solution See the attached file – Party Affinity Manual

See attached

Counter Manual This manual documents the entire counter system from writing contracts and reservations to handling overbooking split contracts and partial returns. Payment options and the use of availability usage and time functions are also covered. All counter reports are also explained and sample reports are provided. Download Customer This manual covers the entire customer […]