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Alert EasyPro Manuals – Advanced Modules
Descriptions of Modules, links below. Parts and Sales This manual describes how to set up and use your Parts and Sales module. This module is a collection of features designed to meet the needs of ALERT EasyPro users who sell large quantities of parts and/or sales items sell serialized sales items or who want […]
May 21, 2020
Alert session just "disappears"
Question: I log into Alert and select any option from the main menu and the Alert session just disappears. What’s happening? Answer: You have probably down loaded an updated version of Sun Java. Releases 1.6.011 through 1.6.013 of Sun Java are incompatible with Alert. To uninstall it start by rebooting your workstation. When it is […]
Alert / CQCS Client that runs with Java ver. 1.6.011 and higher
Cyberscience has released a new CQCS v7.22-9e client that will run successfully with the current version of Java running on the workstation as long as an older version is also loaded on the computer. This revised client software can run with any version of Java active on the PC as long as there is also a version […]
Severe Weather Survival Guide
Description This checklist is designed to help you keep your computer equipment safe during severe weather conditions (floods tornados hurricane etc.). It’s important to ensure that if anything does happen to your system you will be able to retrieve your data once the emergency is past. Before shutting down print Open Contracts and Open Reservations reports to […]
Can’t print Alert reports from Internet Explorer
PROBLEM: When you try to use the Printer icon in Internet Explorer to print the report nothing prints. SOLUTION: Have reports display in the Cyberscience Report Viewer. Step 1 – Turn Off Active X Control At a command prompt (run as Administrator on Windows7 computers) cd into c:\Program Files\cqcs\7.22-9E_client (or whatever your current […]
Alert EasyPro Manuals
Counter Manual This manual documents the entire counter system from writing contracts and reservations to handling overbooking split contracts and partial returns. Payment options and the use of availability usage and time functions are also covered. All counter reports are also explained and sample reports are provided. rev 5.1 rev 7.2 rev 8.0 rev 9.0 rev 10.0 […]
Backposting Procedures
Description Directions on backposting closed contracts to the previous month. Solution See attached file and for further help see our video here:
How to Make a Customer a Bad Guy in Alert
By marking a customer account as a ‘Bad Guy’ account type in Alert you can save yourself a lot of trouble. Once a customer account is marked as a ‘Bad Guy’ it requires a manager’s approval to rent to this customer. See the pdf below for steps to change a customer to a ‘Bad Guy’ […]
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