Knowledge base

Join Jeff as he introduces our new mobile platform we call Rover. http://ftp.alertrental.com/backroom/Videos/rover_demo.mp4

December 19, 2022

Join Aaron as he describes the Customer Survey option. Click the link & use password: Survey https://vimeo.com/manage/videos/781849021/privacy  

December 16, 2022

Have you had a payment go through Approval Code but not show up on your ticket? This document will help guide you on how to take a manual payment on the Alert side. This process can be used for other cc processors too.

November 29, 2022

This document showcases 4 new features added to the Operations Dashboard, such as copying a new ticket from the Counter Dashboard.

Looking to add notes to your rental or sales items? Look no further, this document is here to assist you in adding print notes to your ticket.

November 28, 2022

Alert now offers the ability to determine the price for a Kit Header, based on the kit items selected by using their associated daily rates. This short document will walk you through the setup. Please note, dynamic kits cannot be overridden, or fixed.  

November 1, 2022

Take a look at our video and find out how to overcome an overbooking using Alert’s Sub Rental options. Sub Rental – Bulk Items

October 20, 2022

Follow along as John show the step by step path to adding a Scheduled Report. https://vimeo.com/762281368/459050a0c3

This document provides three options for handling sub rentals for individualized items. Please select the option that works best for your situation.

September 21, 2022

If you need to remove one or more scheduled reports, take a few minutes and watch Chris walk you through the process.

September 1, 2022