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Parts and Sales
Parts and Sales This manual describes how to set up and use your Parts and Sales module. This module is a collection of features designed to meet the needs of ALERT EasyPro users who sell large quantities of parts and/or sales items sell serialized sales items or who want more flexible pricing methods for selling […]
May 21, 2020
Scan Shell – OCR Software Time Out / Falls Asleep
Title Does the scanner go to sleep after a set amount of time? It seems that if we don Summary Question : Does the scanner go to sleep after a set amount of time? It seems that if we don’t use the scanner for a couple of hours it will not function. We have turned […]
How to deal with Slow Client Processing in Alert 7.2
If it takes a long time to print contracts: put the server IP address in the server’s HOSTS file If it takes a long time to login to Alert: make sure the DNS is configured for Reverse DNS Lookup OR put the client PC’s IP address in the server’s HOSTS file.
How to Stop Java Pop-up Reminders
The newest version of Sun Java does not yet work with Alert EasyPro. We will make an announcement when you should upgrade your Java software. In the mean time you can stop those annoying pop-up reminders that an update is available for your Java. To stop them you must do […]
Changed Contract Report Prints All By Itself
Description Occasionally a “Changed Ticket Report” will print on our printer directly after the order that was changed – why? Solution These reports are being triggered by tickets being changed during the “Pull” period a feature of the Party Affinity Module. The “Pull” period is a number of days before the scheduled Out Date on […]
Changed Contract Report Prints All By Itself
Description Occasionally a “Changed Ticket Report” will print on our printer directly after the order that was changed – why? Solution These reports are being triggered by tickets being changed during the “Pull” period a feature of the Party Affinity Module. The “Pull” period is a number of days before the scheduled Out Date on […]
"Sleep" Mode Disconnects Alert
If your workstation (usually on a laptop) is setup to go into “Sleep” or “Hibernate” mode after a period of time it can cause problems with Alert on that workstation. When your computer goes to Sleep or into Hibernate mode the connection to the server is shut down. The server will see this as a […]
Tracking Overtime and Double Time in the TimeCare Module
The Alert TimeCard system doesn’t separate time into straight time over time double time etc. because the rules vary by company when each applies. For example in some companies any work over 8 hours/day is OT where others it’s only when it’s over 40 hour/week. Some people pay OT (or even DT) on weekends and […]
How to make your Alert Client Login Automatically
Normally when you login on your client workstation you have to provide a Username Password and then select an Application. You can automate these steps by doing the following: On your Windows desktop right-click on the Alert icon and select Properties On the Shortcut tab go into the field labeled Target and go to the […]
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