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Knowledge base
If you ever need to remove a Damage Waiver shown on a ticket, the simple instructions in our attached document will assist you.
February 28, 2022
In case you ever want to know the Payments on Account breakdown for a specific time frame, the attached document will walk you to it.
Alert provides an easy way to merge duplicated Customer Accounts… just remember, once merged, they cannot be separated.
February 22, 2022
This document has been updated to reflect the changes in Alert versions 20+.
February 7, 2022
Today, Chris takes us through the steps to delete a payment or credit on a Customer’s Account.
February 3, 2022
Watch as Chris demonstrates creating a $0 Credit Memo to apply an existing Credit on a Customer Account to an open invoice.
If you have received an Asset to the wrong Fixed Asset Group through the Purchase Order system, the attached document will assist you in manually backing it out. There are instructions for both Bulk Assets and Individual Assets.
Alert offers a quick and easy way to update your Sales Item Prices. The attached document will take you through it step by step.
Enjoy our Purchase Order video from the 2019 IAUA. https://vimeo.com/667473437/89740ca2b4
January 18, 2022
If you are looking for an option that stops most current credit card fraud, Alert offers a feature that requires the verification of the last four digits of a swiped or chip reader card. If the two entries don’t match, you will receive a screen notification.
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