Found 845 Results –
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Credit Limit Management in Alert
Alert has three levels of checking and reporting Over Credit Limit situations at the counter: 1) If a customer’s balance exceeds their credit limit as the clerk selects them the words “OVER CREDIT LIMIT” will appear in red on the Balance tab in the lower half of the screen. 2) If you want […]
May 21, 2020
Correcting the Sale of the Wrong Individual Fixed Asset
Description What to do if you sell the wrong Individual Fixed Asset at the counter Solution In the Fixed Asset Record for the unit that was sold but shouldn’t have been: Go to File Maintenance Fixed Assets File Maintenance Equipment Inquiry. Change the Status back to Current Go into F5 Sold take note of the […]
Cleaning up the Stranded Tickets File
Description How to clean out invalid entries from the Stranded Tickets File Solution CLEANING OUT THE STRANDED TICKETS FILE (revised 8/22/2000) To Retrieve Tickets from Stranded: From the Main Menu select option #1 Counter Menu From the Counter Menu select the option Reenter Counter on Stranded Tickets. Please take note of the warning before […]
Changing the Out and In Dates & Times on Tickets
Description It is important to keep the Out & In Date/Time on a ticket correct so that the correct charges are assessed and so the system can properly project equipment availability. Use the following steps to update the Out or In Dates & Times on Bids Reservations and Contracts. Solution To Change the Date/Time a […]
Change_Cash_Customer
Description No Description Listed Solution CAN’T CHANGE INFORMATION ON THE “CASH” CUSTOMER In Codes and Setup System Wide Codes Store Parameters go to page 6 Find the question that asks for the “cash” customer account number. Change that number to another number temporarily. Exit parameters. In File Maintenance Customer File Maintenance bring up your “cash” […]
Cash over short
Description What to set up so the counter can record cash overages or shortages nightly Solution Setting Up to Record Cash Over/Short Step 1: Add the GL Account Number and Name to the GL Codes. File Maintenance GL Account Codes General Ledger Accounts F5ADD Example: 4845 Cash Over/Short […]
Cancel a Reservation with a Deposit
Description CANCEL A RESERVATION WITH A DEPOSIT Solution OPTION 1 – Keeping the deposit. 1. Set up a Sales Item called Cancellation Fee. 2. Using F9 Old bring the reservation to the counter screen. 3. Enter F2 Sale and do an F5Add and add a cancellation fee equal to the deposit. 4. Delete from […]
Birth Dates Are Getting Set Up In the Future
Description Birthdates on people over 50 years old are being recorded as being in the future. Solution When you enter a date into ALERT and only enter the last two digits of the year (e.g. 10/26/01) the system has to ?guess? what century this date belongs in (e.g. did you mean October 26 1901 or […]
batch
Description Batch file to correct permissions ownership and group settings in a standard ALERT EasyPro system. NOTE: only users it corrects are counter manager ims and demo. If there are other users on the system this file must be modified or they must be corrected manually. Solution See attached file
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