Found 845 Results –
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Access to Adjust a Saved Rate Change Worksheet
Description A customer saves a rate increase work sheet and wants to go back and make additional changes later on or will be working on adjusting rates over the course of a few days Solution Access to the worksheet can be given to them by adding the following entry to the menu: RC_RTMP1 89 SC […]
May 21, 2020
Reload Data into Demo (Lone-tar – Unix/Linux)
Description Reloading Data into Demo (Lone-Tar – Unix/Linux) Sometimes it is necessary or desirable to reload your ALERT system data from a backup into your Demo system. With it you can check data from a prior date or confirm the readability of your backups. NOTE: These instructions assume the standard data structure of /usr/alertii/data If this […]
End of Year Backups
A backup of your Alert system made after close of business on December 31st can be very useful. It can be used to recreate reports that should have been run that day. It can also be valuable if data files need to be recreated after a disaster. v If your Alert EasyPro system runs on […]
Unix Disk File Cleanup
Description How to cleanup extra files on an SCO Unix system to make more disk space available. Solution To check available disk space enter df -v (or dfspace at a # prompt) To look for large files on the disk you can either use the Lone-Tar Utilities Menu option “Show me the Large Files on […]
Reasons Back-ups Fail
Description These are the top reasons your automated back-up on your SCO Unix system might fail. Solution No tape in drive Tape is set to Safe Tape drive needs to be cleaned CPU needs to be Cold Booted (taken all the way to a shutdown and turned off/back on) Tape may be bad (if it […]
Re-Setting DAT Drives
Description Need to reset tape drive. Solution A way to “reset” a DDS tape drive without having to cold boot the computer that it’s in is: Press and hold the button on the front of the drive for about 30 seconds.
Work Order Data in the GL Interface
Description The General Ledger Interface Report and/or Electronic Transfer file include External Work Orders (those for customers) but do not include Internal Work Orders (those for the repair of your own equipment). Solution See the attached Word document for a detailed discussion of the subject. See attached file
VSI-Fax E-mail Return Address
Description Where does VSI-Fax get the return address when it sends an e-mail? Solution The “From” address is taken from the Easypro System Users file when faxing from the counter.To update these go to: Codes & Setup Menu System Wide Codes EasyPro System Users The second line of each entry shows the users e-mail address.
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