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Top 20 AR Customers Billed/Paid for a date range

–Report showing top 20 AR customers for chosen period of time. define date idate1 = parameter prompt “Enter Starting Date” ; define date idate2 = parameter prompt “Enter Ending Date” ; where ( cs_inv:cs_icreate_date >=idate1 and cs_inv:cs_icreate_date <= idate2 ) and cs_main:cs_type_code = “AR” sum/nobanner/duplicates/domain=”cs_inv”/Title=”Top 20 AR Customers by Date Range” cs_inv:cs_iamount/heading=”Amt Billed” cs_inv:cs_ipaid/heading=”Amt Paid” […]

April 21, 2022


Cycle Bill Hold Process

Alert’s Cycle Billing feature allows you to pause a billing on an active Cycle Bill. The attached document will take you through it, step by step.

April 19, 2022


Transferring Items Between Locations

You can easily transfer both Rental and Sales items from one location to another, by following the steps in the attached document.

April 14, 2022


Rental Classes with Notes report

This report will list all RCs with notes     define file printnote = access fr_notel, set fr_note_key=rc_pnote:fr_note_key, generic define file screennote = access fr_notel, set fr_note_key=rc_popnt:fr_note_key, generic define file safteynote = access fr_notel, set fr_note_key=rc_snote:fr_note_key, generic list/domain=”rc_main”/nobanner/title=”RCs with notes” if rc_pnote:fr_note_key <> “” or rc_popnt:fr_note_key <> “” or rc_snote:fr_note_key <> “” then { rc_main:rc_inv_no […]


Changing Homepage Icons – v20

Now that you have the new home page layout, we have created a document to help you change/personalize those icons.  

April 8, 2022


Adding Print/Screen Notes for Rental Items

Alert maintains a library of notes to be used with Rental/Sales items. The process is quite simple. Follow along with the attached document.

March 25, 2022


Credit Limits in Alert

This document will assist you in setting up Credit Limits for your Customers.

March 15, 2022


Merging Tickets v21 – Video

New with v21, you can Merge Tickets! Take a look at this video for the details. https://vimeo.com/686716667/22578ccfe4

March 10, 2022


Changing Default Printer(s) in Alert

I have a new printer that has been set up in Alert, but it isn’t printing. What’s wrong? It’s possible the default printer for each login might not have been changed. We’ll show you how to check.

March 8, 2022


Changing the Customer’s Name on a Ticket

If you have ever needed to change the Customer shown on an open ticket, the answer is a click away.


Page 2 of 77

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