Our pricing
Since every rental business is unique, we know that what works for one company won’t be a good fit for another. Our pricing reflects that understanding – we have configurations suitable from startups to multi-national corporations. The one thing that’s the same? Superior rental technology.
What's always included with our software?
Client support in under two minutes
In the time it takes to brush your teeth, your helpful Support Technician will be ready to tackle the toughest questions. Just calling to catch up about their kids? We get those calls, too.
100+ user-driven improvements per year
Shouldn’t software made for you be designed by you? We believe great software is never finished — especially when our clients’ needs are constantly changing.
Annual user conference
Alert hosts the longest running, first of its kind, user conference in the industry. The annual Alert User Group Summit empowers Alert users to impact software development, network with peers, and learn industry best practices.
Software designed with you in mind
Choose your specialized suite
We know that equipment rental and event rental need different features. That’s why we’ve created suites specific to equipment and event rentals. If your industry is specialized, we’ll work with you to configure the modules that are most suitable to your rental market.
Equipment Suite
Included in Summit: Work Order, Preventive Maintenance, SmartEquip, Gearflow basic integration, Rouse Analytics, Group Pricing, Import/Export, QuipScan, Rain Days, Sales to Rent, Serialized Sales Items, GL Integration, Integrated Credit Card, Purchase Order Suite, Recurring Credit Card Billing, and Sales Tax Entities
Included in Fundamentals: Work Order, Preventive Maintenance, Group Pricing, QuipScan, Rain Days, Sales to Rent, Serialized Sales Items, GL Integration, Integrated Credit Card, Recurring Credit Card Billing, and Sales Tax Entities
Event Suite
Included in Summit: Dynamic Kit Pricing, Group Pricing, Import/Export, SubRental, Printer Productivity Suite, Quick Check, Split Ticket for Missing Items, GL Integration, Integrated Credit Card, Purchase Order Suite, Recurring Credit Card Billing, and Sales Tax Entities
Included in Fundamentals: Dynamic Kit Pricing, Group Pricing, SubRental, Printer Productivity, Quick Check, Split Ticket for Missing Items, GL Integration, Integrated Credit Card, Recurring Credit Card Billing, and Sales Tax Entities
Alert Startup Subscription
Software-as-a-Service | Cloud-based software solution
Best for startup rental companies
- User licenses: 1
- Location: 1
- General Ledger: Includes GL integration, integrated credit card processing, and Document Center.
- Support: Includes access to our Help Desk and Knowledgebase, as well as EasyVault backups. Learn more >
- Industry Suite: Select between our Equipment Suite or Event Suite for a modest monthly charge. Learn more >
- Hosted: Co-located on a secure server professionally monitored and maintained by Alert.
Starting at
$200 per month
Above is an illustrative example – actual pricing depends on configuration selected by client.
Alert Summit
Best for large rental companies with multiple users or locations
- User licenses: 4
- Location: 1
- General Ledger: Includes GL integration, integrated credit card processing, recurring cc billing, sales tax entities, Document Center, and Purchase Order with integration to QuickBooks.
- Support: Summit support for 1 year, along with a one-year subscription to EasyVault. Learn more >
- Server: Your server can live on your premises, or Alert can host it for a monthly fee.
- Industry Suite: Select between our Equipment Suite or Event Suite. Learn more >
Starting at
$18,275
Support levels
Summit Support
Our most comprehensive Support Package, Summit Support includes value-added services like unlimited contacts to our live Help Desk, an annual software revision upgrade, quarterly usage reports, monthly newsletters, opportunity to be a Beta-tester, 12 Easy Hours that can be used for special services, and more.
Basecamp Support
This support package is for our cost-conscious clients who don’t require a lot of assistance and includes, among other features, 4 contacts to our live Help Desk per quarter, annual software revision upgrade, and weekly Help Desk Notes emailed straight to your inbox.
Add-on features
Whether rental is all you do, or if it’s just one small part of your business, your needs vary based on your market focus and your processes. That’s why we offer a number of features that we know not every operation finds necessary. This allows you the ultimate customized rental software solution.
- E-Commerce
- Additional User Licenses
- Additional Branch Locations
- Import/Export Utility
- Purchase Order Suite
- Epicor Interface
- GPS Equipment/Telematics
- Job Costing
- Ticket Location Change
- Automatic Customer Surveys
- Mobile Reports
- QuickCheck with Auto-Close
- Sign & Rent
- Mobile Inventory Manager
- CRM Zoho Integration
- Dispatcher GPS Pro
- Drivers Licensing Imaging
- Excel Plugin
- TicketMerge
- WebRequests
- Customer Portal via Web
How do we stack up?
The truth is, you’ve got a lot of rental software companies to choose from and they’re likely all promising the same kinds of features. But you don’t need a software provider—you need a software partner. So we’ve broken down exactly what we offer, along with our competitors.
An honest comparison of apples to apples.
| Alert Management Systems | Competitors' Software | |||
|---|---|---|---|---|
| Support with Purchase | 1 year, included | 3 months included | ||
| Project Manager | All projects get a personalized project manager, from Saas to Summit—which includes ample training | Only highest investment levels get a project manager. Best for a complete DIY approach | ||
| Features | Alert offers a fully featured product at every level. Nothing "Lite" | "Starter" versions need a substantial upgrade to add more features | ||
| Credit Card Processing | Use our preferred vendors to save money—or use your own preferred vendor! | Must use their vendors | ||
| Windows | Yes | Yes | ||
| Linux | Yes | Yes | ||
| Hosted | Yes | Perhaps | ||
| SaaS | Yes | Maybe | ||
| Support Accessibility | US-based support available—by people you know | Extra charges for support, or only videos and articles for help | ||
| User Conference | Alert's Users Conference was the first in the industry and meets annually for the past 40 years. Alert users drive our software development. | Most rental software companies don't host user conferences—or if they do, only meet at trade shows | ||
| Flexibility | We help improve your processes and work with you to create custom solutions for your rental software | One-size-fits-all approach |
We'll help you pick your package
Just like your rentals aren’t one-size-fits-all, neither is Alert rental management software. We will happily work with you to customize your package to your exact specifications. And not only will we tailor your software, we’ll customize your demo.
Find the plan that’s right for you. Just answer a few questions.
