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Re-Rents (Sub Rent) for Individual Assets

This document provides three options for handling sub rentals for individualized items. Please select the option that works best for your situation.

September 21, 2022


Deleting Scheduled Reports – Video

If you need to remove one or more scheduled reports, take a few minutes and watch Chris walk you through the process.

September 1, 2022


Adding Insurance Certificates

This document will show you how you can add an attachment to a customer’s profile that shows their insurance certificate information.

August 8, 2022


Blocked Rental Days – Colorized & Manager Approved

The Delivery/Pickup Board on the Dispatch Dashboard can be color coded as a visual cue to your Counter staff. You can assign different colors based on the day’s schedule. It is also possible to set red and yellow days to require Manager approval before creating an additional delivery on blocked days.

July 11, 2022


Changing Menu Tiles v22

Alert provides an easy way to change up your Homescreen tiles. The attached document will walk you through the process for v22.

July 7, 2022


CO Retail Delivery Fee

–For Colorado Retail Delivery Fee –Report based on date range provided by user –Delivery date = Contract Out Date –ONlY CONTRACTS will be included in report –Monthly tax total shown at end of report –*************************************************** define string fom = str(month(todaysdate)) + “.01.” + str(year(todaysdate)) string eom = str(dateadd(date(fom),1)-1,”mm.dd.yyyy”) string date1 = parameter/prompt=”Enter Start Date” default […]

July 5, 2022


Using Gmail to Send Emails from Alert

If you are having trouble sending out you Alert email through Gmail, we have a fix. Please see attached document.

June 9, 2022


Returning Serialized Sales Items

Alert requires returned sales items to be processed on a brand new ticket. They cannot be refunded from the original ticket. Good News, the process is easy and is outlined for you in the attached document.

May 26, 2022


Generating Monthly Statements

If you are new to Alert, or just new to the Document Center, this document will make sending out Statements a breeze.

May 16, 2022


Adding Screen Notes to a Customer Account

If you have any customers with special payment requirements, specific equipment requests, or perhaps your Customer sends in employees to pick up rental items, but wants to verbally approve before any new contract is written. You just never know with Customers. Alert provides a convenient way to have these types of reminders pop up on […]

May 10, 2022


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