You can easily transfer both Rental and Sales items from one location to another, by following the steps in the attached document.

April 14, 2022

This report will list all RCs with notes     define file printnote = access fr_notel, set fr_note_key=rc_pnote:fr_note_key, generic define file screennote = access fr_notel, set fr_note_key=rc_popnt:fr_note_key, generic define file safteynote = access fr_notel, set fr_note_key=rc_snote:fr_note_key, generic list/domain=”rc_main”/nobanner/title=”RCs with notes” if rc_pnote:fr_note_key <> “” or rc_popnt:fr_note_key <> “” or rc_snote:fr_note_key <> “” then { rc_main:rc_inv_no […]

Now that you have the new home page layout, we have created a document to help you change/personalize those icons.  

April 8, 2022

Alert maintains a library of notes to be used with Rental/Sales items. The process is quite simple. Follow along with the attached document.

March 25, 2022

This document will assist you in setting up Credit Limits for your Customers.

March 15, 2022

New with v21, you can Merge Tickets! Take a look at this video for the details. https://vimeo.com/686716667/22578ccfe4

March 10, 2022

I have a new printer that has been set up in Alert, but it isn’t printing. What’s wrong? It’s possible the default printer for each login might not have been changed. We’ll show you how to check.

March 8, 2022

If you have ever needed to change the Customer shown on an open ticket, the answer is a click away.

Need to change the amount of a Damage Waiver on a ticket? Remove the Damage Wavier? You can & it is easy to do.

If you have ever entered a Customer payment incorrectly, or entered the right payment amount for the wrong Customer,  this document will show you how to simply delete that payment.