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Generating Monthly Statements

If you are new to Alert, or just new to the Document Center, this document will make sending out Statements a breeze.

May 16, 2022

Adding Screen Notes to a Customer Account

If you have any customers with special payment requirements, specific equipment requests, or perhaps your Customer sends in employees to pick up rental items, but wants to verbally approve before any new contract is written. You just never know with Customers. Alert provides a convenient way to have these types of reminders pop up on […]

May 10, 2022

Recurring Credit Card Billing

Do you have customers who want to regularly pay for Cycle Billings using a credit card on file? No problem. This document will help you set that up. It’s a great way to get your revenue faster!

Back Out a Sales to Rent Transfer

You can back out a Sales to Rent transfer in three easy steps. Well, four steps. First you have to open the attached document.

Override Item Price on a Ticket

Occasionally, you may want, or need to change a listed rental item price on a ticket. This document shows you the simple steps to override the listed price.

My Ticket is Stranded, now what?

We’ve all done it, and we’ve all occasionally hesitated over saving or abandoning that ticket. What is the correct answer? This document will answer that question and has an easy to use flow chart on the last page for quick reference.

Subrents video

This one’s an oldie but a goodie. This video is an 18 minute overview of Subrents. We think you’ll find it helpful. https://vimeo.com/704551780/91f7ea35bb  

April 29, 2022

Rain Days v21

Alert provides an easy way to provide your customers a price break for rain days, when they are unable to use their rented equipment. You can decide which rental items will be available for rain day discounts and update all your Rental Items at once by activating the Rental Class flag using Import/Export.

April 26, 2022

Top 20 AR Customers Billed/Paid for a date range

–Report showing top 20 AR customers for chosen period of time. define date idate1 = parameter prompt “Enter Starting Date” ; define date idate2 = parameter prompt “Enter Ending Date” ; where ( cs_inv:cs_icreate_date >=idate1 and cs_inv:cs_icreate_date <= idate2 ) and cs_main:cs_type_code = “AR” sum/nobanner/duplicates/domain=”cs_inv”/Title=”Top 20 AR Customers by Date Range” cs_inv:cs_iamount/heading=”Amt Billed” cs_inv:cs_ipaid/heading=”Amt Paid” […]

April 21, 2022

Cycle Bill Hold Process

Alert’s Cycle Billing feature allows you to pause a billing on an active Cycle Bill. The attached document will take you through it, step by step.

April 19, 2022

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